Sunday, May 31, 2009

Title Tag Showdown

In Rebecca’s Fresh Egg Internship experience, she mentioned a disagreement that Ammon Johns (Internet Marketing legend and someone I consider a mentor) and I have on the issue of brand names in title tags. The dispute centers around how a company’s brand name should be used in their title tags:

Ammon’s Strategy - Put the brand name first in the title tag of the home page, but at the end of the title tag on any interior pages. Thus, Amazon.com’s title tags might read: “Sony 46″ Bravia Televisions - Amazon.com”

Rand’s Strategy - If it’s a short brand name (not “Washington Mutual Bank” for example), always have the brand name preceed the content. So, in my view, Amazon’s title tag would read - “Amazon.com - Sony 46″ Bravia Televisions”

It seems like a small area to have a debate about, but both sides bring up good points.

Ammon’s Strengths:

  • You can fit more keywords into the visible portion of the title tag
  • Users only read the first few words of a title tag and are searching for information about a subject/product/etc, not a brand
  • Bookmark usability is far higher with descriptive title tags rather than brand-first tags

Rand’s Strengths:

  • The brand at the beginning serves to help remind the user of where they’re going and who’s providing the service - yeah, it’s beating them on the head a bit to have it on every page, but branding is an exposure-based system. Note the studies that say most TV ads have no recall until they’ve been viewed 7 or more times…
  • Having the brand first in the SERPs can make a user who knows/loves your brand choose you over results that may rank above you - think of the times you search for a product and see a C|Net review or an Epicurious recipe. Assuming those are brands you like, you’re far more inclined to click them than a dodgy brand/URL you’ve never seen before. Brands carry inherent trust.
  • Even if users don’t click you in the SERPs, seeing your brand front and center dozens of times over many searches will show them that you’re a strong brand, and brand recognition will follow. Sites like Expedia, Craigslist, Epinions and even, I’d argue, SEOmoz, have built brand recognition in this way.

For my caveat, I’d probably not put the brand name first in several of the clients Ammon was working on. I’d conceed the point that it’s not as valuable in many areas - just look at the title tags for our client, Avatar.

What’s your verdict? Is there a hard and fast rule? Should I be won over by Ammon’s years of experience and multiple strong points?

p.s. Somehow, I forgot to mention that Ammon is talking about this very same topic on the Fresh Egg Blog… Thanks to Kevgibbo for the reminder.

About The Author

Wahid Qazi is a Research Analyst, eBusiness and eMarketing Consultant, SEO Consultant, SEO Trainer, SEO Speaker and Author, specializes in eBusiness, eMarketing, SEO, branding and promotion and has trained dozens of qualified SEOs. He is a Professional SEO Consultant can be reached at http://www.wahidqazi.com/

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